Breakdown Round-the-clock breakdown assistance

A vehicle breakdown never comes at the right time. We help you quickly and efficiently.

What is a breakdown?

A breakdown refers to any technical defect that makes the vehicle impossible to drive.

What to do in the event of a breakdown?

  • Get in touch with assistance.
  • Make sure you have your driving licence at hand for the call.
  • Describe your exact location and provide your telephone number.
  • Describe the breakdown.
  • Notify assistance that you require a replacement vehicle (if the breakdown is not fixed).
  • Stay with the vehicle. No work will be carried out on an unoccupied vehicle.


If, in the event of a breakdown, you require a replacement vehicle to carry on driving and/or your vehicle has to be towed away, please get in touch directly with the relevant assistance service.